Cancellation and refund policy
Cancellations, refunds and category changes for Ultra5K Munroe Edition entries.
Last updated: 17 October 2026
Summary
| Situation | What happens |
|---|---|
| You cancel on or before 15 December 2026 | 90% of the entry fee you paid is refunded |
| You cancel after 15 December 2026 | No refund |
| You want to transfer your place to someone else | Not allowed |
| You move to a shorter category | Allowed. The fee difference is not refunded |
| You move to a longer category | Allowed if places are available and you meet the eligibility. You pay the difference |
| The event is cancelled or postponed for reasons outside our control | Your entry moves to the new date or the next edition |
1. Entry fees
All entry fees include GST. Early-bird prices apply to the first 100 registrations across all categories. Convenience or payment-gateway fees charged by the ticketing platform belong to that platform and are not refundable.
2. Cancelling your entry
- To cancel, email hello@goatadvindia.com from the address you registered with, giving your name, category and registration number.
- Requests received by 11:59 pm IST on 15 December 2026 get a refund of 90% of the entry fee paid. The remaining 10% is a cancellation fee that covers costs we have already committed on your behalf.
- Requests received after that time are not refunded.
- Approved refunds are paid to the original payment method within 14 working days. Your bank may take a few more days to show the credit.
3. Transfers
Race entries are personal and cannot be transferred, sold or given to another runner. A bib worn by anyone other than the registered runner means disqualification for both people, and the race may not have the right medical details for the person running.
4. Changing category
- To a shorter distance: email us before registration closes. The difference in fee is not refunded.
- To a longer distance: email us before registration closes. You need a place to be available and must meet the eligibility for the longer category. You pay the difference between what you paid and the current price of the longer category.
- Category changes are not possible on race day or at bib collection.
5. Eligibility not met
If your proof of a qualifying finish does not meet the rules for your category, we will offer you a category you are eligible for. If none suits you, we will refund 90% of your entry fee, regardless of the cancellation date.
6. If we cancel or postpone
- The race may be cancelled, shortened or postponed for reasons outside our control. These include severe weather, flooding, an order from the government, panchayat or police, a public-health emergency, or anything else that makes it unsafe to hold the event. In that case your entry moves to the rescheduled date or to the next edition, and no cash refund is paid.
- If we cancel the event for any other reason, you will get a full refund of the entry fee.
- If the race is stopped or shortened once it has started for safety reasons, entry fees are not refunded.
7. Did not start or did not finish
No refund is due if you do not start the race, or do not finish it, for any reason. This includes being stopped by the medical team or missing a lap cut-off.
8. Duplicate payments
If you were charged twice for the same entry, write to us with your payment details and we will refund the duplicate in full.
Contact
GOAT Adventure Private Limited, Bengaluru, Karnataka, India. Email: hello@goatadvindia.com.